AIB has confirmed plans to turn 70 of its 170 branches into cashless outlets following its most recent review.
The move is in response to the cost of cash services – security and handling – becoming “increasingly unsustainable with digital usage soaring”.
It has also cited the “falling” levels of cash usage and cheque transactions.
It will remove cash, ATM, and cheque services from some branches but says that customers will continue to have “efficient” access to cash in their communities.
AIB says the move will enable banks to provide additional account-opening facilities as Ulster Bank and KBC leave the market while also ensuring that its branch network has a “sustainable future in the community”.
The changes will take effect on September 30th, 2022, and October 21st, 2022.
Furthermore, it has announced details of a €40m investment programme package, which includes the cost of expanding its cash services to more post offices.
It has outlined plans to recruit 500 new staff in digital positions and open 50 new hubs to enable its staff base – who have the option of hybrid working – to “work closer to where they live”.
AIB cashless outlets
In a statement this afternoon (Tuesday), a spokesperson for the bank said:
“Some of our branches will no longer offer cash and cheque services at the counter, or through machines inside the branch.”
“This means we will not have notes, coins, cheques, foreign exchange, bank drafts, and will remove any drop safes and night safes.”
“If there is an ATM outside the branch where services are changing, that will also be removed.”
It has published a list of branches where cash services are changing, the nearest AIB with full cash services and the nearest post office, which you can access via this link.
AIB has stated that it regularly reviews its services to ensure it “continues to provide a modern, community-based sustainable” banking service.
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